Shipping and Cancellation Policy

Shipping and Cancellation Policy
HomzDekor.com is owned and operated by Neu Hosciv Infra Solutions Pvt. Ltd. By purchasing from HomzDekor, you agree to the terms outlined in this Shipping and Cancellation Policy.
1. Shipping Policy
Order Processing & Dispatch
All orders are processed only after full payment has been received and confirmed.
The estimated processing time varies based on the product or service. Customers will be informed about the expected timeline at the time of purchase.
Dispatch of products is subject to availability and confirmation of the order.
Delivery Timeline
The estimated delivery time will be communicated at the time of order confirmation.
HomzDekor is not responsible for delays caused by unforeseen circumstances such as logistics issues, natural disasters, or government restrictions.
Customers are advised to track their shipments using the tracking details provided after dispatch.
Shipping Charges
Shipping charges, if applicable, will be mentioned at the time of checkout.
Any additional charges, such as customs duties or local taxes, shall be borne by the customer.
Receipt of Products
Customers must inspect the product at the time of delivery and report any damage or discrepancies immediately.
Any claims regarding missing or damaged items must be raised within 24 hours of delivery.
2. Cancellation Policy
Product Orders
Once an order is placed and payment is made, cancellations are not permitted.
If HomzDekor is unable to fulfill an order due to unforeseen circumstances, a full refund will be processed.
Service Orders
Service orders, once confirmed, cannot be canceled.
In cases where HomzDekor is unable to provide the service as agreed, customers may be eligible for a refund based on the terms of the agreement.
Refund Process
If a refund is approved, the amount will be credited back to the original payment method within 7-10 business days.
Refunds will not be processed for cancellations initiated by customers after order confirmation.
3. Contact Information
For any questions or concerns regarding this Privacy Policy, please contact us:
Phone: 9667121444
Email: neuhosciv@gmail.com
Modern architecture is blending technology
and design in innovative ways.
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LGF 162, Palika Bazar, D'Mall, Shakti Khand-2, Indirapuram, Gzb. (U.P.) 201014
+91–9667121444
neuhosciv@gmail.com
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